What are the duties or responsibilities of sales person?

It is vary depending upon the nature of the business.
Sales person should have all the knowledge about the product so that he may communicate with the customers.
Sale person should sell the products with persuasion and it is the responsibility of sales person to satisfy the customers while they are looking for the products.
Sales person should also handle and maintain the cash.
Sales person should always:
• Greet the customers
• Help identifying their requirements
• Promote products
• Manage to answer customers' questions regarding the products
• Able to negotiate the price on the spot
• Know how to arrange the merchandise properly
• Good in supervising the ordering from the supplies.

Empower Your Customer With Bad News
I wasted 10 minutes on a day when I was already behind at my local McDonald’s. When I finally got to the point where I could order, I was informed that they were accepting cash only. I had no cash.
It would have been so nice if they had stuck a sign on any of the trash cans, newspaper boxes, etc that said “Only accepting cash, sorry for the inconvienience, we are working on it.” They didn’t, and allowed me to waste my time in line. Thanks Ronald.
Don’t be afraid to tell your customer news they may not want to hear. My favorite example is the Cable person. They say “I’ll be there between 9 and 4.” You hope they arrive at 9:30, but you ist and wait and wait till 2:30 when they show up. You can’t get upset because they are in the alloted time. Wouldn’t it have been better if instead of saying “between 9 and 4″ they said, “We can’t get their until at least 2 o’clock.” While you would be dissapointed, you could do something with your morning instead of sit and wait for the cable installer.
Empower your customer, and allow them to make informed decisions.

The duties and responsibilities of a sales person

Here are through the experience, duties and task that should be practice by Sales Person in providing customer service

Assist the customers in selecting products
- Answer their queries about the products or the store in general
- Keep a check of inventory
- Sales of goods
- Report to the Store In charge
- Maximize sales and profitability of the store.
- Maintaining store standards by keeping it clean
- Be ready at all time
Most of all, always smile and don't choose customer's since thier apperaence not mean what they are but their purchase are what we wanted.

The action that sometime will confuse the employer interpretation of their employee customer service level upon attending customer's.

Detail of Tips to Successfull Sales Person

1- Focus on Clients
True, you are representing your company, but, your focus should be on the client. It is the client who is going to make sure you stay on the job. Try and get to know the clients as much as possible. They have to taken care of, monitored and pampered. Ask them questions related to your service. Also, ask them suggestions as to how you can improve your service. Implement their suggestions if you feel it is going to make your service better. Show them, that you are implementing their suggestions. You will be rewarded by their loyalty. They will come back to you even if you shift jobs. Clients will remain loyal to you if they know that you care.

2- The Right Attitude
Don’t enter this field unless you enjoy doing it. Unless you enjoy what you do it is hard to be productive. Love your work and you will find ways to be creative. If you are passionate about your work it will show. Excitement for your work will have an impact on your clients as well. Enthusiasm is infectious. If you are enthusiastic about your product, the client will feel that you are not just making a sales talk but, that there is really something worthwhile in your product. You should show the same attitude when attending sales training and sales coaching classes.


3- Set a Goal
Sales training is all about setting a goal or target and achieving. Most often than not companies will set a target for you which you will have to achieve in some period. It might be a year, a month or a week. Whatever they set is important but more important is your goal. So, if they set a target you can set a higher target for yourself. If they give you monthly targets split it into weeks and days. So, you know what your goal is for the week. Set full throttle and speed ahead towards the goal. But, one thing is clear, setting your own goal is very important. There is something very exciting about achieving a goal one has set for oneself.

4 – Select your Clients Carefully
A long term two way relationship with a client is always better than a one way street. Your relationship with your client should be mutually beneficial to you and your client. So, select clients who will stay with you for a long time. The advantage of having such clients is that they will refer your business to others. So, with referrals along your way you can increase your business. Now, convert these referrals to the same sort of relationship that you have with your other clients. Sometimes the opposite can also happen. You can meet prospective clients who can turn out to be just that – prospective. Asking the right questions can make you understand whether they want to buy or your products or they are just fishing around. Sales coaching and sales training courses also emphasize on this.

5 – Follow Up
All too often sales people forget about their customers once they have the order in their hand. It is important to keep customers happy for long term benefits. Follow up is very important. If you have a follow up offer, even better. Make it related to the original offer. It might sound difficult, after making one sale is not easy and then a follow up. But, it can be done and should be done. If you have done your research properly then you will know your clients tastes, hobbies, favorite sport etc. So, it is up to you to come up with special offers for your clients depending on their individual tastes.